FAQ

• If you are looking for a photographer to take 100′s or 1000′s of pictures then that’s not us. We strive to focus our efforts on quality rather than quantity. We believe that a handful of stunning images is much better than hundred or thousand images that look the same
• Over the past few years we’ve focused on shooting quality work. This has meant shooting a lot less (which is something us photographers never want to hear) but we’ve really enjoyed seeing the results – we can immediately see a growth in what we do and we’re really taking the time to focus on WHAT our style is. Besides, it gives us time to also focus our energies on the child being photographed to bring the best out of him/her.

• Over 15 years international experience. Photographed models of all age groups from over 75 countries. Trained from some of the best photographers and industry artists in the US and UK.
• Our work & quality speaks for itself: within 3 months of launching in India we were approached by Delhi’s leading hospitals including Fortis LaFemme, Fortis Shalimar Bagh, Apollo Cradle. The walls of all these hospitals are decorated with our newborn and children photographs.
• We have the most hygienic and spacious kids photo studio in Delhi. Our entire studio is sanitised after every shoot in order to provide a very safe and clean environment for our young models.
• We provide a professional photo shoot session with a professional team. Our team, as well as working for us, regularly works in the industry on TV, films, music videos, magazines, etc. So they bring plenty of experience and latest trends to the table.
• Our client feedback is available online. Please spend a few minutes reading our client feedback to understand why we and our clients’ fee that we offer the best services available for newborn and child photography.

• One way to differentiate an amateur from a professional is the consistency of their work. An amateur photographer’s portfolio may show nice images, but those images are a compilation of one or two accidentally good images from many sessions.
• The professional will show quality images consistently in both their portfolio AND recent work on their blog. If you hire an amateur to shoot your session, you accept the risk that there may only be one or two good images from your session vs. the 20-30 great images that we will provide in your gallery.

Our portraits are captured with the Hasselblad H5D / Nikon D810 / D800E camera and we have a wide array of lenses and equipment for every need.
We provide in-house printing capabilities with a 44 inch wide advanced Epson photo & canvas printer.
For those interested in technology, our entire equipment is available in our gear section

Our client feedback is located here

• The pre-shoot discussion is an essential part of our photography process as it helps us understand better your requirements as well as gives us a chance to explain to you how to go about booking a shoot.
• During this discussion we will answer any questions that you may have.
• The pre-shoot discussion is usually done on the phone and on Whatsapp
• When you visit our studio for the shoot, feel free to discuss with us our product offerings and we will be happy to show you sample products that are available in the studio.

• We are a newborn and child portrait and life style photographer and we generally don’t do event photography. The only occasions we would participate in event photography is as a result of a collaboration with a large organization.

• For children we do 1-2 costume changes per theme during a session. For maternity & newborn, we do 1 change per theme.
• For outdoor shoots (including children) we are restricted to a single change per theme.
• We generally take 10-15 shots per look which, depending on the shoot type, might include head shots, mid-length shots, and full length shots. If you have a specific requirement we will discuss that during the shoot or during your pre-shoot consultation.
• After the shoot all the images taken during the shoot will be reviewed on a large screen. This review process is an important part of the shoot and we encourage you to review these images any number of times you want. Should you not review the images while you are at the studio, we will assume you are satisfied with the images.
• If you are not satisfied with the shoot, let us know and we will either postpone, redo, or cancel the shoot after a mutual discussion.
• The advance amount paid, might or might not be refunded based on our discretion.
• Only if you are fully satisfied with the images should you pay the balance payment for the shoot.
• The review process is an important part of our shoot process as it gives you a chance to view the images and see what has been photographed. If you come back to us at a later date & express an issue with the shoot or the pictures neither would we be in a position to address the same nor would we be liable for any refund or anything in lieu of a refund.

• Yes, of course we will. We have experience photographing 1000′s of international models and understand that posing is one of the toughest aspects of creating a portfolio.
• We provide guidance throughout your photo-shoot, to help you create the most flattering poses.
• Our creative team has years of experience in dealing with children and adults and will make you help you pose to get the most flattering impacts from the shoot.

• Unedited Images– File Format JPEG – Long Edge 2048 Pixels – 300 pixels per inch – Approximate File Size 2MB
• Edited Images– File Format JPEG – The size of such images depend on the camera we use. Generally, these files are over 15MB in size so you could print a 24inch posters from such files without any quality loss.
• Camera RAW images are only given to clients as part of an advertising or commercial photoshoot. Incase you want Camera RAW images you will need to purchase the Image Copyrights while filling out the shoot booking form.

• If you are looking for a photographer to take 100′s of pictures in every set then that’s not us. We strive to focus our efforts on quality of edited images rather than quantity of delivered images. We believe that a handful of stunning edited images is much better than hundreds of images.
• Keeping the above in mind, every package of ours has a pre-defined number of edited images. It is our endeavour to provide you these handful of edited images that will be the quality images that we focus to deliver
• During a shoot we may click images that look similar or are continuous shots. We will deliver all these images as part of the selection images so that you, as a parent, can select the best expression that you like from such a series.
• The objective of giving the client the original images from the shoot is only to help them select the best images they like from the set of images. The original images should not be treated as a deliverable as their purpose is to only help identify the final product, i.e. the edited images from the shoot.

• Our photo retouching process is limited to the following
  • Color Correction
  • Light Correction
  • Basic Skin Retouching
• We do not take requests for
  • photo manipulations or background replacements
  • making changes to the actual physical appearance of the subjects we photograph
  • adding additional elements to a photograph
  • applying digital makeup, fixing hair, changing hair colour, removal of body hair.
• The package you select will also contains prints. While we recommend that prints are selected from retouched images, we do leave the decision up to the client to select if they want to print images that are not retouched.
  • Selecting print images that are not in your retouch list will not increase your count of images to retouch.
  • As an example, if your package contains 10 retouched images and 2 prints, your total number of retouched images is 10 (and not 10+2)
• There are certain instances where you might ask us to choose the best images for editing. In such a scenario we wish to inform you that “Best” is very subjective. We encourage clients to select the images themselves. However, in cases where clients request us to select the “best” images, our selection will be final.

• We have in-house printing capabilities and can print a poster up-to 44 inches wide. Should you require additional prints, please contact us so that we can give you a quote

• We use a cloud based service to transfer all photographs.
• You will receive an email from us with a link to download your images. Once you receive this link, you generally have 30 days to download the link before the link expires.
• The images can only be downloaded on a computer as the image size is extremely large. Once you download them on your computer, you can transfer them to your mobile device.
• We do not provide images in USB/Pen drives as due to security issues we do not insert external pen drives into our systems
• We do not have CD burners. The only way to receive images is through a cloud based service

• Most of our clients pick up the prints from our studio.
• Given that our smallest print is approx 12×10 inches in size, we do not recommend sending such prints by courier as there is a likelihood of the prints getting damaged during transit.
• If you would like your photographs couriered, then you will need to arrange for a courier pick-up service. In this case, the courier company you arrange will pick up the prints from our studio and will package and ship them to the destination you want. Please note, we do not courier prints directly and cannot arrange a courier service for you. Neither do we assume any responsibility of prints getting lost or damaged if the courier pick up is arranged by you.
• We have limited space available in our studio to store prints & product. We are only able to hold your prints for 2 weeks from the date your prints are ready. If you do not pick up your prints within 2 weeks, we will assume that you no longer want the prints and in this case the prints & products will be discarded and no refunds will be issued in such a scenario